Payments & delivery
Payments
We make checkout simple and secure. Our store accepts all major credit and debit cards, as well as trusted payment options like Apple Pay, and Google Pay (depending on your region). Every transaction is encrypted to keep your details safe, so you can shop with confidence.
Delivery
We ship quickly and reliably so your order reaches you without hassle. Delivery times vary depending on your location, but most orders are dispatched within 1–2 business days. You’ll receive a tracking number as soon as your package is on its way.
Estimated shipping times:
Germany/France/Spain/Denmark/Netherlands/Belgium: 3 - 5 business days
Other countries in European Union: 3 - 5 business days
Baltic states (Lithuania/Latvia/Estonia): 2 - 3 business days
United Kingdom: 4 - 6 business days
United States: 5 - 7 business days
*Shipping by UPS couriers.
Additional Information
Returns
Replacements & Returns
We want you to feel confident shopping with us. If something isn’t right with your order, we’ll make it simple to fix.
When can I return or replace an item?
If your item arrives damaged, faulty, or not what you ordered, we’ll send a replacement at no extra cost.
If you’ve simply changed your mind, you can return the product within 30 days of receiving it, as long as it’s unused and in its original packaging.
How do I start a return or replacement?
Contact our customer support team with your order number and a short description of the issue.
We’ll guide you through the next steps and provide return instructions.
Once we receive and inspect the item, we’ll either:
Send out your replacement, or
Process a refund to your original payment method.
Who pays for return shipping?
If the mistake is on our side (wrong item, damaged, or defective), we cover all costs.
If you’re returning for another reason (for example, a change of mind), you’ll need to cover the return shipping.
How long does it take?
Replacements are usually sent out within a few days of confirming the issue.
Refunds typically take 3–7 business days to appear in your account once processed.